Contact Us

Reservations

Phone: 0120 300 747
Fax: 03 5521 2730

Call Centre in New Zealand (24 hrs-services)

Contact Number: 006633 864 164

Flight Arrivals and Departures

Narita Airport: 0476 34 8388
Kansai Airport: 0724 56 5250

Feedback

Complete our Customer Experience Survey

Select another Contact Area

Ticketing Counter
Travel Agent Passenger Sales
Cargo
Public Relations
Engineering
Airline Training
Golden Oldies World Sports Festivals
Environment

Ticketing Counter

Tokyo               map
16F, The Imperial Hotel Tower
1-1-1 Uchisaiwaicho, Chiyoda-ku, Tokyo 100-0011
hone: 03 5521 2727
Fax: 03 5521 2730

Osaka
12F HULIC Namba Building
4-4-1 Namba, Chuo-ku, Osaka 542-0076
Phone: 06 4397 6145
Fax: 06 4397 6146

Nagoya             map
8F, Nagoya Dia Bldg. No.2,
3-15-1, Meieki, Nakamura-ku, Nagoya 450-0002
Phone: 052 586 0641
Fax: 052 586 0644

Travel Agent Passenger Sales

Tokyo

16F, The Imperial Hotel Tower
1-1-1 Uchisaiwaicho, Chiyoda-ku, Tokyo 100-0011
Phone: 03 5521 2744
Fax: 03 5521 2740

Osaka

12F HULIC Namba Building
4-4-1 Namba, Chuo-ku, Osaka 542-0076
Phone: 06 4397 6145
Fax: 06 4397 6146

Nagoya

8F, Nagoya Dia Bldg. No.2,
3-15-1, Meieki, Nakamura-ku, Nagoya 450-0002
Phone: 052 586 0641
Fax: 052 586 0644

Fukuoka (General Service Agent)

8F, KBC Bldg.
1-1-1, Nagahama, Chuo-ku, Fukuoka 810-0072
Phone: 092 724 3211
Fax: 092 724 3223

Cargo

Tokyo

16F, The Imperial Hotel Tower
1-1-1 Uchisaiwaicho, Chiyoda-ku, Tokyo 100-0011
Phone: 03 5521 2738
Fax: 03 5521 2740

Osaka

4-3-5 Kita Kyuhojimachi
Chuo-ku, Osaka 541-0057
Phone: 06 6243 7311
Fax: 06 6243 5617

Public Relations

Tokyo

16F, The Imperial Hotel Tower
1-1-1 Uchisaiwaicho, Chiyoda-ku, Tokyo 100-0011
Phone: 03 5521 2733
Fax: 03 5521 2740

Engineering

Email: marketing.services@airnz.co.nz

Airline Training

Email: airlinetraining@airnz.co.nz

Golden Oldies World Sports Festivals

Environment

Email: environment@airnz.co.nz