Have a question for Air New Zealand? Try our search feature first. If you cannot find an answer in our online help, please call our Passenger Reservations team.
Flights and Holidays Reservations
Tokyo
Phone: 0120 300 747 or 03 5521 2770
Fax: 03 5521 2730
Auckland (24 hrs-service)
Phone: 006633 864 164 or +64 (0)9 357 3000
Rental Cars
Avis New Zealand
Phone: +64 (0)9 526 3285
Budget New Zealand
Phone: +64 (0)9 526 3243
Avis Australia
Phone: +61 (0)2 9353 9000
Budget Australia
Phone: 1300 362 848
Flight Arrivals and Departures
Narita Airport: 0476 34 8388
Kansai Airport: 06 4397 6147
Feedback
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Ticketing Counter
Travel Agent Passenger Sales
Cargo
Public Relations
Engineering
Airline Training
Golden Oldies World Sports Festivals
Environment
Ticketing Counter
Tokyo map
16F, The Imperial Hotel Tower
1-1-1 Uchisaiwaicho, Chiyoda-ku, Tokyo 100-0011
hone: 03 5521 2727
Fax: 03 5521 2730
Travel Agent Passenger Sales
Tokyo
16F, The Imperial Hotel Tower
1-1-1 Uchisaiwaicho, Chiyoda-ku, Tokyo 100-0011
Phone: 03 5521 2744
Fax: 03 5521 2740
Osaka
12F HULIC Namba Building
4-4-1 Namba, Chuo-ku, Osaka 542-0076
Phone: 06 4397 6145
Fax: 06 4397 6146
Nagoya
8F, Nagoya Dia Bldg. No.2,
3-15-1, Meieki, Nakamura-ku, Nagoya 450-0002
Phone: 052 586 0641
Fax: 052 586 0644
Fukuoka (General Service Agent)
8F, KBC Bldg.
1-1-1, Nagahama, Chuo-ku, Fukuoka 810-0072
Phone: 092 724 3211
Fax: 092 724 3223
Cargo
Tokyo
16F, The Imperial Hotel Tower
1-1-1 Uchisaiwaicho, Chiyoda-ku, Tokyo 100-0011
Phone: 03 5521 2738
Fax: 03 5521 2740
Osaka
4-3-5 Kita Kyuhojimachi
Chuo-ku, Osaka 541-0057
Phone: 06 6225 3610
Fax: 06 6225 3875
Public Relations
Tokyo
16F, The Imperial Hotel Tower
1-1-1 Uchisaiwaicho, Chiyoda-ku, Tokyo 100-0011
Phone: 03 5521 2733
Fax: 03 5521 2740
Engineering
Email: marketing.services@airnz.co.nz
Airline Training
Email: airlinetraining@airnz.co.nz
Golden Oldies World Sports Festivals
| Phone: | +64 9 336 2783 |
| Email: | hockey@goldenoldiessports.com |
| netball@goldenoldiessports.com | |
| soccer@goldenoldiessports.com | |
| rugby@goldenoldiessports.com | |
| cricket@goldenoldiessports.com |
Environment
Email: environment@airnz.co.nz
