Earning Airpoints Dollars

In the air, you can earn Airpoints Dollars and Status Points on Air New Zealand* and many Star Alliance flights. Some flights with our other airline partners also earn Airpoints Dollars. On the ground, you can earn Airpoints Dollars with our hotel, rental car and finance card partners.

Airpoints Dollars earned on Air New Zealand flights to and from Hawaii and Tahiti

Air New Zealand has recently announced that for flights from 1 June 2012 we’ll be offering our full range of popular Seats to Suit products between Auckland and Tahiti, and from 24 July 2012 Seats to Suit will be available on flights between Auckland and Hawaii.

Seats to Suit already operates to Australian and Pacific Island destinations offering customers cheaper fare options and greater flexibility to tailor their fares according to their needs. Seats to Suit has proved really popular with passengers enjoying the flexibility of being able to mix and match fare types. More information about our Seats to Suit fares.

Airpoints earning rates will be adjusted to reflect the changed fare structures for these destinations, although the way you earn Status points remains the same.

See the new Air New Zealand Airpoints Dollar earning table for travel booked and ticketed after 24 July 2012.

Airpoints Dollars earned on Air New Zealand flights

All Smart Saver fares, booked and ticketed from 1 February 2012, for Domestic, Tasman or Pacific Island flights will now earn Airpoints Dollars.

The bonus Airpoints Dollars that have been given on every trans-Tasman* Smart Saver The Works fare and every trans-Tasman Smart Saver Work Deluxe fare will apply for these fares if booked and ticketed before 1 February 2012.

Any Air New Zealand flights booked and ticketed before 1 June 2011 will continue to earn based on the Airpoints Dollars Earned on Air New Zealand flights before 1 June 2011 table. Flights booked or ticketed on or after 1 June 2011 and before 1 February 2012 will use the Airpoints Dollars Earned on Air New Zealand flights between 1 June 2011 and 1 February 2012 table. Flights booked or ticketed on or after 1 February 2012 and before 24 July 2012 will use the Airpoints Dollars Earned on Air New Zealand flights between 1 February 2012 and 24 July 2012 table.

Ways to Earn Airpoints Dollars and Status Points on the trans-Tasman Alliance with Virgin Australia

On 26 July 2011 the trans-Tasman Alliance between Air New Zealand and Virgin Australia started flying. From this date Airpoints members earn Airpoints Dollars on Virgin Australia flights (excluding flights operated by this airline to and from the Pacific Islands).

On trans-Tasman flights if you book an Air New Zealand flight, with an NZ flight number (eg NZ101 or NZ7000), even if it is operated by Virgin Australia you will earn Airpoints Dollars based on the Airpoints Dollars Earned on Air New Zealand Flights table.

You will also earn Status Points for trans-Tasman flights booked on Air New Zealand with an NZ flight number (eg NZ101 or NZ7000).

If you travel on Virgin Australia or Pacific Blue flight numbers (eg DJ101 or DJ8000) across the Tasman or on a flight operate by Virgin Australia domestically within Australia you will earn Airpoints Dollars based on the Airpoints Dollars Earned on Virgin Australia Flights table.

If you travel on any other Virgin Australia flight, excluding flights to or from the Pacific Islands, you will earn based on the Airpoints Dollars Earned on Partner Flights table.

Note: When you book with Air New Zealand, your flights will be numbered as follows:

• NZ100-NZ999 Air New Zealand operated Tasman flights
• NZ7900-NZ7998 Pacific Blue operated Tasman flights
• NZ7000-NZ7899 Virgin Australia operated Domestic Australia flights

* The bonus is earned on flights between New Zealand and Eastern Australia. 

Always Provide Your Airpoints Membership Number

• When you book a flight with our airline partners or Air New Zealand - even on our Smart Saver fares (you may not earn Airpoints Dollars on Smart Saver fares, but you will earn Status Points*).
• When making a reservation with a hotel or rental car partner, and at check-in.

Missing Some Airpoints Dollars or Status Points?

• Keep your original boarding passes and tickets (or E-ticket receipts) or partner receipts in a safe place until your Airpoints Dollars and Status Points appear on your online activity detail.
• If your Airpoints Dollars or Status Points haven't appeared on your Airpoints account after two weeks, you can let us know online by logging into myairnz. Simply choose 'Missing Airpoints Dollars?' under 'myPoints'. Login or register for myairnz here. Alternatively, send the original documents to your local Contact Centre within 6 months of travel or purchase of other qualifying goods and services.

Viewing Your Account Information Online

• You can view your Airpoints account activity detail for the past year by logging into myairnz (your new-look personal homepage). Login or register here. If you were previously registered for 'My Account', your login details will work in myairnz.

Airpoints Dollars Expiry

• Airpoints Dollars are valid for between 4 and 5 years. Each year, on your anniversary of joining Airpoints, all Airpoints Dollars earned more than four years earlier will expire.
• Every time you use Airpoints Dollars, the oldest ones are used first, keeping the Airpoints Dollars due to expire to a minimum. Your myairnz online Account Summary lists when your Airpoints Dollars are due to expire. Login or register online here. If you were previously registered for 'My Account', your login details will work in myairnz.
• Your Airpoints Dollars™ will not expire while you retain Gold Elite or Gold status. Should you move below Gold status, you will have until your next anniversary of joining to use any Airpoints Dollars that would have otherwise expired. If your next anniversary falls within two months of you moving below Gold status you will have two months to utilise these Airpoints Dollars.