The Crew Room Terms and Conditions

  1. Information on how to enter the promotion forms part of the conditions of entry. Entry into the promotion is deemed as acceptance of its terms and conditions.

  2. Entry is only open to residents of Japan aged 15 years or over ("Eligible Persons"). Entrant(s) under 18 years of age must register with the consent of a guardian.

  3. Air New Zealand Limited (the "Promoter"), their employees and their immediate families, participating agents and their associated agencies are ineligible to enter. The Promoter reserves the right to verify the validity of entries.

  4. By entering the promotion, participant(s) agree to subscribe to Air New Zealand Japan’s electronic mailing list. Unsubscribing during the promotional period will result in disqualification from the promotion.

  5. To enter, an eligible participant must complete the game at and follow the prompts to enter their details. This will give the eligible participant a single entry into the weekly draw. Where the eligible participant completes their entry and shares the game on their Facebook or Twitter page, they will receive an additional entry into the weekly draw.

  6. Promotion commences 12:01am Thursday 12 September 2019 and closes 11:59pm Monday 4 November 2019 (the "Promotional Period"). Entries received after this closing time will be ineligible for entry.

  7. The prize details for the promotion include:

    a. 16 winners from the weekly prize pool will be drawn each week for seven weeks during the Promotional Period. The winners from each weekly draw will win 1 prize from the total prize pool consisting of:

    - 7 x return flights to New Zealand for two
    30 x Adidas + All Blacks Backpacks
    30 x Adidas + All Blacks Mufflers
    15 x Adidas + All Blacks Hoodies
    10 x Air All Blacks model planes
    20 x Air All Blacks lolly bags

    b. Eligible participants can win a maximum of one weekly prize throughout the Promotional Period. The seven weeks are:

    Thursday 12 - Wednesday 18 September 2019
    Thursday 19 - Wednesday 25 September 2019
    Thursday 26 September - Wednesday 2 October 2019
    Thursday 3 - Wednesday 9 October 2019
    Thursday 10 - Wednesday 16 October 2019
    Thursday 17 – Wednesday 23 October 2019
    Thursday 24 – Wednesday 30 October 2019

  8. Non-travel prize(s) will be dispatched to winners at the end of the promotional period to the address(s) provided at the time of promotion entry.

  9. Attempts will be made to notify the travel prize winner(s) by email no later than 15th November at the email address(es) provided at the time of the promotion entry. If the Promoter, having used reasonable efforts, is unable to contact the winner(s) prior to 22 November 2019, then the prize is forfeited and no further draw(s) will be conducted. The judge's decision is final and no correspondence will be entered in to.

  10. Travel prize winner(s) must confirm desired travel dates by 20 December 2019. Online reservations are not available for flight ticket winners.

  11. Any prize detail(s) not specified above will be determined by the Promoter in their sole discretion. Prizes are non-transferable, exchangeable or redeemable for cash and are available on Air New Zealand operated services only.

  12. The Promoter accepts no responsibility for any variation in prize value.

  13. The Promoter cannot answer questions about the winning result(s) by any means of contact.

  14. The Promoter reserves the right to substitute the prize in whole (or any of its components), with a substitute prize of equal or greater value.

  15. Prize travel is limited and subject to availability. Flight ticket(s) are economy “N” class bookings only. If there is a vacant seat displayed online we cannot guarantee availability for the chosen date(s) as the qualifying reservation class may be full at the time of booking.

  16. Travel must be completed by June 30 2020 and no travel is permitted between 25 December 2019 - 8 January 2020 and 27 April 2020 - 9 May 2020.

  17. Travel prize winner(s) are responsible for all costs associated with the prize that are not specifically included in the prize (as stated in this clause 22), including (where applicable) transfers, meal costs, spending money, insurance and all other incidentals. The winner is also responsible for all necessary travel documents, including valid travel identification, visas and travel insurance.

  18. In the case(s) of unwanted flight tickets, the prize will not be awarded and no further draw(s) will be conducted. If the prize winner(s) are unable to attend their reserved travel date(s) the prize will not be awarded and no further draw(s) will be conducted.

  19. The ticket is valid for ticket winner(s) only and one companion. Flight tickets cannot be transferred to a third party including family members and friends.

  20. Flight ticket(s) are valid for the departure points of Kansai International Airport on flights NZ97, NZ98 and Narita Airport flights NZ90, NZ94, NZ95, NZ99 to Auckland airport. New Zealand domestic flights can be added, but additional fares will be charged. For add on fares, please contact Air New Zealand reservations in Tokyo.

  21. All prize travel will be subject to Air New Zealand's conditions of carriage. Prize travel will not be eligible to accrue Airpoints Dollars or Status Points and cannot be used in conjunction with Air New Zealand's Airpoints programme or any other carriers' frequent flyer schemes.

  22. Other conditions and precautions when making a reservation:

    - You cannot change or cancel your reservation details after making a reservation.
    - Reservations are round-trip flights; winners and accompanying guests must travel on the same flight.

  23. Items not included in travel prize tickets:

    - Airport facility usage fees and taxes
    - Excess Baggage Charge (Luggage exceeding 23Kg per person, Luggage + horizontal + height total exceeding 158cm, more than one piece of checked in luggage)
    - Transportation expenses between your home and airport, accommodation, and other personal expenses
    - Seat select

  24. The Promoter assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries. The Promoter assumes no responsibility for any injury or damage to participants or any other person's computer related to or resulting from participation in or downloading any materials in this promotion.

  25. Neither the Promoter nor any other person or party associated with this promotion shall be liable for any loss or damage whatsoever suffered (including but not limited to indirect or consequential loss) or personal injury suffered or sustained in connection with either participation in this promotion or with any prizes offered.

  26. The Promoter collects entrants' personal information in order to conduct the promotion. If the information requested is not provided, the entrant may not participate in the promotion. Acceptance of the prize is deemed consent for the Promoter to use the winners' names on the Air New Zealand Winners webpage without any further reference, payment or other compensation to the entrant. Please refer to Air New Zealand's privacy statement regarding the collection, storage, use, sharing and deletion of personal information.

  27. The Promoter of this competition is Air New Zealand Limited, 16th floor, The Imperial Hotel Tower, 1-1-1 Uchisaiwaicho, Chiyoda-ku, Tokyo 100-0011.