Conditions of national pet transportation
You, or your shipping agent, must be at the cargo counter one hour prior to the flight departure time with government issued photo identification such as drivers licence or passport, to allow time to fill in the necessary forms and complete any applicable payment requirements (if your pet has not been booked and paid for in advance).
Conditions of carriage
The Air New Zealand conditions of carriage cargo international apply to the shipment of both your international and/or national cargo.
The following fees apply for changes to and cancellations of your pet booking or hire cage booking: