Special Deal Terms & Conditions
Travel period
Depend on each deals
Service class
Economy
Origin
Tokyo, Osaka, Nagoya, Sapporo, Fukuoka, Okinawa, Sendai, Niigata, Kushiro, Hakodate, Fukushima, Akita, Toyama, Komatsu, Okayama, Hiroshima, Iwakuni, Ube, Tottori, Yonago, Takamatsu, Tokushima, Matsuyama, Kochi, Saga, Oita, Kumamoto, Nagasaki, Miyazaki, Kagoshima, Nakashibetsu, Monbetsu, Memanbetsu, Aomori, Kitakyushu, Izumo, Obihiro, Asahikawa, Hachijojima, Ishigaki, Hagi Iwami, Miyako, Odatenoshiro, Syonai, Wakkanai, Noto, Yamagata, Misawa, Nanki Shirahama, Amami Oshima
Some sectors are not available online. Add-on fares are required based on sector. Please see more at add-on fare.
Destination
New Zealand
Auckland, Wellington, Christchurch, Queenstown, Dunedin, Nelson, Napier, Blenheim、Rotorua, Gisborne, New Plymouth, Palmerston North, Tauranga, Kerikeri, Paraparaumu, Taupo, Whangarei, Invercargill, Hokitika, Timaru
Australia
Sydney, Brisbane, Melbourne, Gold Coast, Cairns, Perth, Adelaide
Pacific Island
Fiji, New Caledonia, Tonga, Tahiti, Rarotonga, Samoa, Niue
South America
Buenos Aires, Sao Paulo, Lima, Santiago
Frequent Flyer Points
Economy
Smart Saver Fares earn Airpoints Dollars™. No Star Alliance or other airlines' mileage accrual.
Maximum stay
1 month (except South America), 12 months (South America).
Changes*1
Before departure
Unlimited changes permitted, incurring a reservation fee of JPY¥20,000. For infant without seat, no fee charged.
After departure
Not permitted.
Where the rules or fare conditions differ between the outbound and inbound journeys, the most restrictive conditions will apply for the whole journey.
Rerouting
Not permitted.
Cancellations
Before / After departure
Not refundable.
No show before / after departure
Unused coupons are non-refundable.
Where the rules or fare conditions differ between the outbound and inbound journeys, the most restrictive conditions will apply for the whole journey.
Ticketing*2
Ticketing must be completed within 3 days after bookings are made.
Reservations made within 7 days of departure must be ticketed within 24 hours.
When reservations are made on Air New Zealand websites, ticketing must be completed immediately after reservations are made.
Children
Economy:
When accompanied by an adult, charges
- Child (2 - 11 years old): charge 75% of the fare
- UMNR (5 - 11 years old): charge 100% of the fare
- Infants (under 2 years old) with a seat: charges 75% of the fare
- Infants (under 2 years old) without a seat: charges 10% of the fare
- If an infant turns 2 years of age at any point of the ticketed journey the infant must occupy a seat and purchase a child airfare where child fares are offered or an adult fare where child discount are not offered
Stopovers
- Two stopovers permitted on the pricing unit - one in each direction in Auckland with free of charge. Further stopovers permitted with JPY¥5,000/per stop at any point in New Zealand where routing permits.
- One stopover permitted in each direction in Tokyo/Osaka with free of charge. Stopover in Tokyo/Osaka is not allowed if Japan domestic is booked by NZ flight number.
- One stopover permitted in each direction in Hong Kong at JPY¥10,000 each, except for AP fares
Transfers
Permitted any times in New Zealand and Japan.
Standard Seat Select
Available for purchase
Booking class
Sector | Flight | Booking Class |
---|---|---|
International | NZ | K P |
NZ Domestic | NZ | H |
International beyond NZ | NZ | V |
JP Domestic | NZ (Code Share) | G / H |
JP Domestic | ANA | H / M |
JP Domestic | JAL | G |
Japan - Hong Kong | NZ (Code Share) | K |
Economy
International
NZ
K P
NZ Domestic
NZ
H
International beyond NZ
NZ
V
JP Domestic
NZ (Code Share)
G / H
JP Domestic
ANA
H / M
JP Domestic
JAL
G
Japan - Hong Kong
NZ (Code Share)
K
*1 Service charge of JPY5,000(exclude tax) at our contact centre apply.
*2 Confirmed reservation required for all sectors prior to issuing ticket.