Special Deal Terms & Conditions

Travel period

Depend on each deals

Service class

Economy

Origin

Tokyo, Osaka, Nagoya, Sapporo, Fukuoka, Okinawa, Sendai, Niigata, Kushiro, Hakodate, Akita, Toyama, Komatsu, Okayama, Hiroshima, Iwakuni, Ube, Tottori, Yonago, Takamatsu, Tokushima, Matsuyama, Kochi, Saga, Oita, Kumamoto, Nagasaki, Miyazaki, Kagoshima, Nakashibetsu, Monbetsu

Some sectors are not available online. Add-on fares are required based on sector. Please see more at add-on fare.

Destination

New Zealand
Auckland, Wellington, Christchurch, Queenstown, Dunedin, Nelson, Napier, Blenheim、Rotorua, Gisborne, New Plymouth, Palmerston North, Tauranga, Kerikeri, Paraparaumu, Taupo, Whangarei, Invercargill, Hokitika, Timaru

Australia
Sydney, Brisbane, Melbourne, Gold Coast, Cairns, Perth, Adelaide

Pacific Island
Fiji, New Caledonia, Tonga, Tahiti, Rarotonga, Samoa, Niue

South America
Buenos Aires, Sao Paulo, Lima, Santiago

Frequent Flyer Points

Economy
Smart Saver Fares earn Airpoints Dollars™. No Star Alliance or other airlines' mileage accrual.

Maximum stay

1 month (except South America), 12 months (South America).

Changes*1

Before departure
Unlimited changes permitted, incurring a reservation fee of JPY¥20,000. For infant without seat, no fee charged.

After departure
Not permitted.

Where the rules or fare conditions differ between the outbound and inbound journeys, the most restrictive conditions will apply for the whole journey.

Rerouting

Not permitted.

Cancellations

Before / After departure
Not refundable.

No show before / after departure
Unused coupons are non-refundable.

Where the rules or fare conditions differ between the outbound and inbound journeys, the most restrictive conditions will apply for the whole journey.

Ticketing*2

Ticketing must be completed within 3 days after bookings are made.
Reservations made within 7 days of departure must be ticketed within 24 hours.
When reservations are made on Air New Zealand websites, ticketing must be completed immediately after reservations are made.

Children

Economy:
When accompanied by an adult, charges

  • Child (2 - 11 years old): charge 75% of the fare
  • UMNR (5 - 11 years old): charge 100% of the fare
  • Infants (under 2 years old) with a seat: charges 75% of the fare
  • Infants (under 2 years old) without a seat: charges 10% of the fare
  • If an infant turns 2 years of age at any point of the ticketed journey the infant must occupy a seat and purchase a child airfare where child fares are offered or an adult fare where child discount are not offered

Stopovers

  • Two stopovers permitted on the pricing unit - one in each direction in Auckland with free of charge. Further stopovers permitted with JPY¥5,000/per stop at any point in New Zealand where routing permits.
  • One stopover permitted in each direction in Tokyo/Osaka with free of charge. Stopover in Tokyo/Osaka is not allowed if Japan domestic is booked by NZ flight number.
  • One stopover permitted in each direction in Hong Kong at JPY¥10,000 each, except for AP fares

Transfers

Permitted any times in New Zealand and Japan.

Booking class

Economy
 
International

NZ

K    P

 
NZ Domestic

NZ

H

 
International beyond NZ

NZ

V

 
JP Domestic

NZ (Code Share)

G / H

 
JP Domestic 

ANA

H / M

 
JP Domestic 

JAL

G

 
Japan - Hong Kong

NZ (Code Share)

K