Flexi fare conditions

For more details, please see the Long Haul Fares page.

Note:
Where the rules or fare conditions differ between the outbound and inbound journeys, the most restrictive conditions will apply for the whole journey.

Maximum stay

12 months

Airpoints™/Frequent Flyer

Eligible for Airpoints Dollars™ & Status Points accrual or accrual of frequent flyer miles/points by airline partners.

Cancellation

Refundable before travel commences less JPY¥10,000 cancellation fee per adult.

After departure:*
The refund, if any, will be the differential between the fare paid and the applicable one-way fare for the journey completed, less a cancellation penalty of 50% of this calculated differential.

Baggage allowance

1 piece per person (excluding infants) - max 23kg each.

Excess baggage charges apply.
Note: stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.

Changes/restrictions**

Unlimited changes permitted at no additional change. Voluntary re-routing is permitted. Any applicable fare increase must be collected.

Maximum stay

12 months

Airpoints™/Frequent Flyer

Eligible for Airpoints Dollars & Status Points accrual or accrual of frequent flyer miles/points by airline partners.

Cancellation

Refundable before travel commences less JPY¥10,000 cancellation fee per adult.

After departure:*
The refund, if any, will be the differential between the fare paid and the applicable one-way fare for the journey completed, less a cancellation penalty of 50% of this calculated differential.

Baggage allowance

2 pieces per person (excluding infants) - max 23kg each.

Excess baggage charges apply.
Note: stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.

Changes/restrictions**

Unlimited changes permitted at no additional change. Voluntary re-routing is permitted. Any applicable fare increase must be collected.

Maximum stay

12 months

Airpoints™

Eligible for Airpoints Dollars & Status Points accrual or accrual of frequent flyer miles/points by airline partners.

Cancellation

Refundable before travel commences less JPY¥10,000 cancellation fee per adult.

After departure:*
The refund, if any, will be the differential between the fare paid and the applicable one-way fare for the journey completed, less a cancellation penalty of 50% of this calculated differential.

Baggage allowance

3 pieces per person (excluding infants) - max 23kg each.

Excess baggage charges apply.
Note: stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.

Changes/restrictions**

Unlimited changes permitted at no additional change. Voluntary re-routing is permitted. Any applicable fare increase must be collected.