Flexi fare conditions
For more details, please see the Long Haul Fares page.
Note:
Where the rules or fare conditions differ between the outbound and inbound journeys, the most restrictive conditions will apply for the whole journey.
Economy
Maximum stay
12 months
Airpoints™/Frequent Flyer
Eligible for Airpoints Dollars™ & Status Points accrual or accrual of frequent flyer miles/points by airline partners.
Cancellation
Refundable before travel commences less JPY¥10,000 cancellation fee per adult.
After departure:*
The refund, if any, will be the differential between the fare paid and the applicable one-way fare for the journey completed, less a cancellation penalty of 50% of this calculated differential.
Baggage allowance
1 piece per person (excluding infants) - max 23kg each.
Excess baggage charges apply.
Note: stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.
Changes/restrictions**
Unlimited changes permitted at no additional change. Voluntary re-routing is permitted. Any applicable fare increase must be collected.
Standard Seat Select
Included
Premium Economy
Maximum stay
12 months
Airpoints™/Frequent Flyer
Eligible for Airpoints Dollars & Status Points accrual or accrual of frequent flyer miles/points by airline partners.
Cancellation
Refundable before travel commences less JPY¥10,000 cancellation fee per adult.
After departure:*
The refund, if any, will be the differential between the fare paid and the applicable one-way fare for the journey completed, less a cancellation penalty of 50% of this calculated differential.
Baggage allowance
2 pieces per person (excluding infants) - max 23kg each.
Excess baggage charges apply.
Note: stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.
Changes/restrictions**
Unlimited changes permitted at no additional change. Voluntary re-routing is permitted. Any applicable fare increase must be collected.
Business Premier
Maximum stay
12 months
Airpoints™
Eligible for Airpoints Dollars & Status Points accrual or accrual of frequent flyer miles/points by airline partners.
Cancellation
Refundable before travel commences less JPY¥10,000 cancellation fee per adult.
After departure:*
The refund, if any, will be the differential between the fare paid and the applicable one-way fare for the journey completed, less a cancellation penalty of 50% of this calculated differential.
Baggage allowance
3 pieces per person (excluding infants) - max 23kg each.
Excess baggage charges apply.
Note: stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.
Changes/restrictions**
Unlimited changes permitted at no additional change. Voluntary re-routing is permitted. Any applicable fare increase must be collected.
Discounted fare may not be applied this conditions.
* No show after departure: Unused coupons are non-refundable.
** Tickets are not transferable to another person
