Phone numbers
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Flights
Japan
16F, The Imperial Hotel Tower
1-1-1 Uchisaiwaicho, Chiyoda-ku,
Tokyo 100-0011
Phone:
0570 015 424 (within Japan)
+81 3 5521 2770 (overseas)
Office hours: Mon - Fri 9:30 - 17:30
Auckland (24 hrs-service)
Phone: 006633 864 164 or +64 (0)9 357 3000
Lost and found
See more Mishandled checked baggage
Travel Agent Passenger Sales
Tokyo
16F, The Imperial Hotel Tower
1-1-1 Uchisaiwaicho, Chiyoda-ku,
Tokyo 100-0011
Osaka
12F HULIC Namba Building
4-4-1 Namba, Chuo-ku, Osaka 542-0076
Public Relations
16F, The Imperial Hotel Tower
1-1-1 Uchisaiwaicho, Chiyoda-ku,
Tokyo 100-0011
Fax: 03 5521 2740
Email: japan.marketing@airnz.co.jp
Feedback
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Cargo
16F, The Imperial Hotel Tower
1-1-1 Uchisaiwaicho, Chiyoda-ku,
Tokyo 100-0011
Phone: 03 5521 2738
Fax: 03 5521 2740
Engineering and Maintenance
Please contact us for any Aircraft/Component Maintenance Services.
Airline Training
Email: airlinetraining@airnz.co.nz
Rental Cars
Avis New Zealand
Phone: +64 (0)9 526 3285
Budget New Zealand
Phone: +64 (0)9 526 3243
Avis Australia
Phone: +61 (0)2 9353 9000
Budget Australia
Phone: 1300 362 848