Smart Saver fare conditions
Special fares with a "DEAL" icon (Booking class P, K) may apply a different condition. Please see the Special Deal Terms & Conditions.
Note: where the rules or fare conditions differ between the outbound and inbound journeys, the most restrictive conditions will apply for the whole journey.
For more details, please see the Long Haul Fares page.
Economy
Maximum stay
12 months.
Frequent Flyer/Airpoints™
Eligible for Airpoints Dollars™ & Status Points accrual.
No accrual of frequent flyer miles/points with airline partners.
Cancellation
Before departure
Refund subject to cancellation penalty of JPY¥30,000. For infant without seat, no cancellation penalty charged.
After departure
Unused coupons are non-refundable.
No show before departure
One date change is permitted at a charge of JPY¥80,000.
No show after departure
Unused coupons are non-refundable.
Changes/restrictions*
Before departure
Unlimited changes permitted, incurring a reservation fee of JPY¥20,000.
After departure
Ticketing before 14 May 2026: Changes not permitted.
Ticketing after 15 May 2026: Unlimited changes permitted, incurring a reservation fee of JPY¥20,000.
Any applicable fare increase must be collected.
Baggage allowance
1 piece per person (excluding infants) - max 23kg each.
Excess baggage charges apply. Note - stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.
Standard Seat Select
Available for purchase
Premium Economy
Maximum stay
12 months.
Frequent Flyer/Airpoints™
Eligible for Airpoints Dollars & Status Points accrual.
Accrual of frequent flyer miles/points with airline partners permitted.
Cancellation
Before departure
Refund subject to cancellation penalty of JPY¥30,000. For infant without seat, no cancellation penalty charged.
After departure
Unused coupons are non-refundable.
No show before departure
One date change is permitted at a charge of JPY¥80,000.
No show after departure
Unused coupons are non-refundable.
Changes/restrictions*
Before departure
Unlimited changes permitted, incurring a reservation fee of JPY¥20,000.
After departure
Ticketing before 14 May 2026: Changes not permitted.
Ticketing after 15 May 2026: Unlimited changes permitted, incurring a reservation fee of JPY¥20,000.
Any applicable fare increase must be collected.
Baggage allowance
2 pieces per person (excluding infants) - max 23kg each.
Excess baggage charges apply. Note - stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.
Business Premier
Maximum stay
12 months.
Frequent Flyer/Airpoints™
Eligible for Airpoints Dollars & Status Points accrual.
Accrual of frequent flyer miles/points with airline partners permitted.
Cancellation
Before departure
Refund subject to cancellation penalty of JPY¥30,000. For infant without seat, no cancellation penalty charged.
After departure
Unused coupons are non-refundable.
No show before departure
One date change is permitted at a charge of JPY¥80,000.
No show after departure
Unused coupons are non-refundable.
Changes/restrictions*
Before departure
Unlimited changes permitted, incurring a reservation fee of JPY¥20,000.
After departure
Ticketing before 14 May 2026: Changes not permitted.
Ticketing after 15 May 2026: Unlimited changes permitted, incurring a reservation fee of JPY¥20,000.
Any applicable fare increase must be collected.
Baggage allowance
3 pieces per person (excluding infants) - max 23kg each.
Excess baggage charges apply. Note - stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.
Discounted fare may not be applied this conditions.
*Tickets are not transferable to another person