Island fares

Our Island fares are for flights between New Zealand and Rarotonga, Fiji, New Caledonia, Niue, Samoa, Tahiti or Tonga.

These fare rules apply to the bookings purchased at airnewzealand.co.jp or airnewzealand.jp.

On these flights you can choose from our range of Seats to Suit, with the option of low Smart Saver fares or fully refundable Flexi fares. You can book different fares for each part of your journey.

Smart Saver vs Flexi, if you might need to change your flight

To book a Flexi fare online, simply select the option to make your flights flexible from the list of extras. Most Premium cabin class fares are already Flexi fares, but sometimes there are discounted ‘Business or Premium Economy’ fares that are non-refundable and come with the Smart Saver rules.

Cancellations

Smart Saver fares are non-refundable, whereas Flexi fares are fully refundable - except for bookings over the December to January period to or from Samoa, Rarotonga, Tonga and Niue, where a NZD $200.00 cancellation fee per person will apply.

If you buy a Smart Saver fare and later upgrade it to a Flexi fare, only the upgrade portion will be eligible for a refund.

Changes

Name changes are not permitted on any fares, so you can’t transfer them to another person.

Both Smart Saver and Flexi fares let you change your flights right up until departure. You’ll have to pay any fare difference and a service fee if not changing online. 

For Smart Saver fares there’s a booking change fee of NZD $100 per person (infants excluded), unless you’re upgrading to Premium Economy or Business Premier on the same flight, same day. There’s no booking change fee for Flexi fares.

No shows

If you don’t show up in time for your flight, with a Smart Saver fare that sector of your journey will be cancelled with no refund. With a Flexi fare however, a no show is fully refundable except for travel to Samoa, Rarotonga, Tonga and Niue during December and January, when a 50% no show penalty applies.

Island Seats to Suit

Everyone has different priorities when they travel. We provide a choice of Seats to Suit on our Island flights, so you don’t have to pay for things that aren’t important to you.

Economy: one checked-in bag (23kg), meal, drinks and movies

The freedom to relax with a bite to eat and something fun to watch.

  • Available on all aircraft, including flights operated by our codeshare partners
  • One carry-on bag up to 7kg
  • One checked-in bag up to 23kg, except for flights to Honolulu where 2 checked-in bags up to 23kg (50lbs) each are included
  • Standard seat request
  • Complimentary meal and drinks

On Air New Zealand operated flights:

  • Standard seat select included
  • Kids meal available including activities pack, select when booking
  • Gate-to-gate, seat back inflight entertainment : TV, music, games and movies

On flights operated by our codeshare partners:

  • Seat request and child meals may not be available, check with the airline
  • Inflight entertainment will be different to Air New Zealand operated services
Premium Economy icon
Premium Economy: two carry-on, two checked-in bags, leg room

A premium travel experience at an affordable price.

  • Available on Boeing 777 and Dreamliner 787-9 aircraft operated by Air New Zealand only
  • Not available on flights operated by our codeshare partners
  • Two carry-on bags up to 7kg each
  • Two checked-in bags up to 23kg each
  • Luxury leather seats, more personal space, with standard seat select included
  • Premium check-in, priority baggage and priority boarding
  • Bottle of mineral water, newspaper and premium headphones
  • Complimentary Premium Economy menu meal and drinks, with vegetarian or gluten intolerant options for selection when booking
  • Kids meal including activities pack, select when booking
  • Gate-to-gate, seat back inflight entertainment : TV, music, games and movies
Business Premier icon
Business Premier™: two carry-on, three checked-in bags, lounge access

The ultimate inflight comfort, food and entertainment.

  • Business Premier lie-flat seating is available on Boeing 777 and Dreamliner 787-9 aircraft operated by Air New Zealand
  • Two carry-on bags up to 7kg each
  • Three checked-in bags up to 23kg each
  • Lounge access when departing from Air New Zealand serviced airports with an Air New Zealand Lounge
  • Luxury leather seats, more personal space, with standard seat select included
  • Premium check-in, priority baggage and priority boarding
  • Bottle of mineral water, newspaper and premium headphones
  • Complimentary drinks including premium New Zealand wines, select your meal from our Business Premier menu designed by consultant chef Peter Gordon
  • Vegetarian or gluten intolerant meal options, select when booking
  • Kids meal available including activities pack, select when booking
  • Gate-to-gate, seat back inflight entertainment: TV, music, games and movies